Terms and Conditions

Effective Date: 16.12.2024

Welcome to Home Emergency Services. By using our website and services, you agree to the following terms and conditions. If you do not agree, please refrain from using our site.

1. Services

Home Emergency Services provides emergency boiler repair and central heating services. All services are subject to availability and eligibility.

2. Bookings and Payments

  • All bookings must be confirmed via our website or customer support team.
  • Payments are due upon completion of services unless otherwise agreed.
  • We reserve the right to cancel or reschedule appointments due to unforeseen circumstances.

3. Accuracy of Information

You are responsible for ensuring that all information provided during the booking process is accurate. Incorrect information may result in delays or inability to provide the service.

4. Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
  • We aim to provide services to a high standard but cannot guarantee uninterrupted access to our website or faultless service provision.

5. Cancellations and Refunds

  • Customers may cancel their bookings up to [Insert Timeframe] before the scheduled service.
  • Refunds will only be issued for cancellations made within the allowed timeframe or when services cannot be provided due to our fault.

6. Intellectual Property

All content, logos, and materials on this website are the property of Home Emergency Services. You may not copy, distribute, or reproduce any content without our consent.

7. Governing Law

These terms are governed by the laws of [Insert Jurisdiction], and any disputes will be resolved in the relevant courts.

8. Contact Us

If you have questions about our terms, please contact us: