1. Introduction
Effective Date: 25.11.2024
Home Emergency Services ("we," "our," or "us") is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.
1. Information We Collect
We may collect the following types of personal information:
- Name, address, and contact details (email, phone number, etc.)
- Postcode for service availability checks
- Payment and billing details, where applicable
- Information you provide when contacting us or submitting forms on our website
2. How We Use Your Information
We use your information to:
- Provide emergency boiler repair and central heating services
- Process your requests, bookings, and payments
- Communicate with you about your service requests
- Improve our website and services
- Comply with legal obligations and regulations
3. Sharing Your Information
We will never sell your personal information. We may share your information with:
- Trusted service providers and contractors required to deliver our services
- Legal or regulatory bodies if required by law
4. Cookies and Analytics
Our website uses cookies to enhance your experience. These cookies track usage patterns, improve website
performance, and provide relevant content. You can manage your cookie preferences in your browser settings.
5. Data Security
We take appropriate measures to protect your data from unauthorized access, loss, or misuse. However, no
method of transmission over the internet is completely secure.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Lodge a complaint with the relevant data protection authority
7. Contact Us
If you have questions about this Privacy Policy or your data, please contact us: