Privacy Policy

Effective Date: 23.01.2025

At Home Emergency Services, we are committed to protecting your privacy and ensuring your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following information:

• Personal identification details (e.g., name, address, email address, phone number).
• Information you provide when filling out forms on our website or contacting us directly.
• Technical data such as your IP address, browser type, and usage patterns through cookies.

2. How We Use Your Information

The information we collect is used to:

• Process your requests and provide services.
• Improve the user experience and functionality of our website.
• Send updates or promotional content where consent has been provided.

3. Data Sharing

We do not sell or rent your personal data to third parties. However, we may share your information with trusted service providers or legal entities where required to deliver services or comply with legal obligations.

4. Cookies and Tracking

We use cookies and similar technologies to:

• Track usage patterns on our website.
• Personalize content and ads.

You can manage cookie preferences in your browser settings.

5. Your Rights

You have the right to:

• Access and request a copy of your personal data.
• Request corrections to any inaccuracies in your data.
• Withdraw consent for data processing (where applicable).
• Request the deletion of your data where it is no longer necessary for the purposes collected.

For requests related to your rights, please contact us at help@home-emergency-services.co.uk.

6. Security

We use industry-standard security measures to protect your personal data. However, no online system is completely secure, and we encourage you to take precautions when sharing personal information online.

7. Contact Us

For questions or concerns about this Privacy Policy, please contact us via:

Email: help@home-emergency-services.co.uk

Phone: 0333 011 6007

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Please check this page periodically for changes.